Fords success has startled the country almost

Ford’s success has startled the country, almost the world, financially, industrially, mechanically.  It exhibits in higher degree than most persons would have thought possible the seemingly contradictory requirements of true efficiency, which are:  constant increase of quality, great increase of pay to the workers, repeated reduction in cost to the consumer.  And with these appears, as at once cause and effect, an absolutely incredible enlargement of output reaching something like one hundredfold in less than ten years, and an enormous profit to the manufacturer.  ~Charles Buxton Going

Continuous improvement is not about the things

Continuous improvement is not about the things you do well – that’s work.  Continuous improvement is about removing the things that get in the way of your work.  The headaches, the things that slow you down, that?s what continuous improvement is all about.  ~Bruce Hamiltonsee jul2009 email